So you know that Dovi's Eclipse
(only the coolest oxygen concentrator ever) errored on Friday night and we had to get an emergency liquid
fill on Saturday morning, and they took the Sequal to figure out the problem.
So I called the Home Health (furthermore HH-it's too long to write otherwise) place yesterday ot arrange to get a new one delivered before we leave for Camp Simcha Special and Dr. Feldman next week.
Ummm sorry. No.
You will never believe this.
It seems that, according to HH:
- Insurance companies don't cover travel oxygen services (the Sequal)
- Up until January 2009, HH offered travel oxygen as a service to its oxygen dependent clients
- This service was discontinued in January 2009 as a cost cutting measure
- We got our Sequal prior to January 2009 and were supposed to return it when we returned from our trip
- We didn't know that
- We've had the Sequal at no cost for the past 8 or 9 months
- We could've kept it forever for free
- But once we returned it, we no longer get it for free
- We now need to get prior authorization from our insurance to cover it. But GET THIS
- Since Dovi is oxygen dependent, (this is according to HH guy) our insurance WILL cover back up oxygen a concentrator, you know, so my son won't die overnight if the liquid fails for some reason
- But they WILL NOT cover a Sequal Eclipse concentrator, a concentrator that costs the same as the big momma pictured above.
- Why is this? Because they will not cover TRAVEL oxygen. And the Sequal is a travel concentrator.
- Even though we used it as our primary concentrator for 9 months.
And the idiocy? Insurance has always covered travel oxygen for me. Four different insurance policies over the past 11 1/2 years have always covered travel oxygen.
Gloves are off...let the fight begin.
Oh yeah, we leave NEXT TUESDAY for a doctor appointment TUESDAY AFTERNOON before Camp Simcha Special. It's too late to order airline oxygen
So. Let the fun begin.
You know I'll win. I always do.
But seriously? Does this make ANY SENSE whatsoever?